Does your drive-thru service move swiftly or slowly? Your answer can have a significant impact on the profitability of your QSR (quick-service restaurant) and your ability to succeed in the fiercely competitive fast-food industry. Drive-thrus contribute up to 70% of a restaurant’s sales, and this proportion is increasing as more people opt for quick dining options. Speeding up your drive-thru will not only lead to more satisfied customers but also enable you to cater to a larger number of patrons, resulting in higher revenue and profitability for your establishment.
There are various methods to improve the efficiency of your drive-thru. Ensure that your signage is clear and incorporate an order confirmation display to expedite service and reduce errors by informing customers of their estimated wait time. An order recall display allows cashiers to modify an order without erasing the original and starting over. Furthermore, adding multiple drive-thru windows and pullaway lanes helps reduce wait times and prevents congestion.
The following resource, created by Quikserv, delves deeper into the importance of a fast and reliable drive-thru experience.
Guide created by Quikserv, a leading provider in drive thru windows
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